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AII-1001-86721
Under investigationA regulator, court or police has opened a formal inquiry and reached no finding yet.Supporting sources are pending verification.

South Korea Suspends DeepSeek Downloads Over Data Management Concerns

South Korea's Personal Information Protection Commission suspended new downloads of DeepSeek on February 15, 2025, citing concerns about the AI app's data collection and management practices. As of March 27, 2025, no timeline has been set for resumption, pending improvements to comply with local privacy laws.

15 February 2025 Β· DeepSeek Β· Privacy and surveillance
15 February 2025
AII-1001-86721
Quick facts
Category
Privacy and surveillance
Country
South Korea
Date
15 February 2025
Drafted by
Raidu Incident Detection

What happened

South Korea's Personal Information Protection Commission (PIPC) temporarily suspended new downloads of DeepSeek from February 15, 2025, citing concerns about the service's data collection practices.

In January 2025, the commission sent a formal inquiry to DeepSeek seeking clarification on its data collection and management methods. DeepSeek assigned a representative in South Korea late in February, after the suspension.

Reported impact

The commission stated the service will be resumed after 'improvements and remedies' are made in line with South Korea's personal information protection laws.

Index analysis

PIPC Chairperson Ko Hak-soo stated on March 27, 2025, that there is no exact timeline for resumption and that working-level officials from both sides are in talks to reach a satisfactory agreement.

DeepSeek has acknowledged shortcomings in considering local laws and expressed its will to actively cooperate with the commission.

Governance controls

DeepSeek told the government it regards South Korea as an important market and will make efforts to abide by the Personal Information Protection Act.

Classification

Category
Privacy and surveillance
Industry
Consumer services
Country
South Korea
Harm status
Potential harm
Intent
Unknown
Timing
Post-deployment
Harm types
Human or fundamental rights
Harmed
Consumers
Consequences
Regulatory investigation, System suspension or termination
AI systems
DeepSeek
Regulations
GDPR (cited)

Sources and evidence

Sources not yet published

This record was researched and written by the Index from original reporting. Its sources are still being verified by an editor, and they are listed here once that check is complete. Until then the record carries no reviewer.

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