SERAP calls for investigation into big tech algorithmic harms in Nigeria
SERAP filed a complaint with Nigeria's Federal Competition and Consumer Protection Commission in February 2026 alleging that eight major technology companies use opaque algorithms and market dominance to harm Nigerian media, businesses, and citizens' rights. SERAP characterised the practices as human rights issues threatening democracy and consumer protection, and warned it would pursue legal action if regulators did not act promptly.
What happened
On 28 February 2026, SERAP filed a complaint with the Federal Competition and Consumer Protection Commission alleging that Google, Meta, Apple, Microsoft, X, TikTok, Amazon, and YouTube use opaque algorithms and market dominance to undermine Nigerian media, businesses, and citizens' rights.
SERAP said the platforms operate with enormous influence over Nigeria's digital economy and information ecosystem while escaping accountability for harms caused through opaque algorithms, offshore revenue extraction, and hidden data practices.
Reported impact
SERAP characterised the algorithmic and market dominance practices as human rights issues threatening media plurality, consumer protection, privacy, and the integrity of Nigeria's democracy.
Millions of Nigerians rely on these platforms for news, information, and business opportunities, according to SERAP.
Index analysis
SERAP cited investigations by the South African Competition Commission into Google that revealed systematic bias against local media content, leading to remedies including algorithmic transparency.
Governance controls
SERAP urged the FCCPC to take measures necessary to urgently prevent unfair market practices, algorithmic influence, and consumer harm, and to ensure compliance with Nigerian laws and international standards.
SERAP warned that if the FCCPC failed to act promptly, the organisation would consider all appropriate legal actions to compel regulatory intervention in the public interest.
Classification
Sources and evidence
This record was researched and written by the Index, based on the following original reporting.