Italian regulators inspect Amazon logistics centers over worker surveillance
Italian data protection and labor regulators launched joint inspections at Amazon logistics centers after a television investigation revealed the use of software to monitor worker performance and video surveillance systems. The inquiry focuses on personal data collection and worker rights protections under Italian labor law.
What happened
Following investigative reports by the RAI television program Report about surveillance practices at Amazon logistics centers in Italy, the Garante per la protezione dei dati personali and the Ispettorato nazionale del lavoro jointly initiated inspections at Amazon's major logistics centers, including Passo Corese and Castel San Giovanni.
The inquiry was prompted by media reports detailing the use of software to monitor worker performance through personal computers and video surveillance systems to track worker actions.
Reported impact
The investigation focuses on the personal data collection practices of workers and the use of video surveillance systems, raising concerns about worker rights protection in complex organizational and technological environments.
Index analysis
The regulators stated their activity aims to ensure effective institutional oversight in contexts with high organizational and technological complexity where monitoring systems and data processing procedures have particular impact on worker rights.
Governance controls
Amazon stated it collaborates with competent authorities and welcomes verification and clarification requests about its operational practices, citing transparency and constructive dialogue with institutions as fundamental pillars of its approach in Italy.
Classification
Sources and evidence
This record was researched and written by the Index, based on the following original reporting.