AI-generated deepfakes and robocalls fuel fraud surge across Asia
AI-generated robocalls and deepfake technology are fueling fraud across Asia, particularly in Japan where robocalls target personal information and romance fraud schemes use fake images and videos on dating apps to extract money from victims. Survey data shows most victims suffer psychological distress and eroded trust in communications systems.
What happened
AI-generated robocalls and deepfake technology are being misused for fraud schemes across Asia, including Japan. A survey by Ribbon Communications found that approximately 90% of Japanese respondents were unaware of robocalls, yet 1 in 5 reported receiving suspicious automated voice calls for personal information collection or fraud purposes.
Romance fraud has increased on dating platforms, with criminals using deepfake images and AI-generated videos in conversations to build false relationships and extract money. Victims predominantly include men aged 50-60 and women aged 40-50, though younger users are also affected.
Reported impact
Over 90% of those who received suspicious robocalls reported negative feelings about answering phones afterward, indicating erosion of trust in telecommunications. About 71% of respondents believe personal measures against fraud calls are insufficient.
Romance fraud victims experience significant psychological harm, as trust relationships are fabricated before financial exploitation occurs. Victims often remain in contact with perpetrators before recognizing the deception.
Index analysis
Generative AI technology capable of voice synthesis was used to create fraudulent robocalls, demonstrating real-world deployment of voice-cloning capabilities for criminal purposes. The technology's increasing sophistication poses growing risks as AI generation capabilities improve.
Governance controls
Pairs (Eureka) deployed Amazon Rekognition machine learning for identity verification and adopted My Number Card IC chip verification before other platforms. The platform analyzes suspicious user behavior patterns and removes malicious accounts via AI detection and human review.
Pairs established a Safety Center with guidance materials, YouTube educational videos, and safety handbooks distributed to users. The platform coordinates with local government and victim support organizations like CHARMS to conduct educational seminars on safe dating app use.
Classification
Sources and evidence
This record was researched and written by the Index, based on the following original reporting.