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AII-1002-56063
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AI-driven fraud attempts surge 200% during discount seasons

Visa reported that fraudulent transaction attempts surged 200% during a late 2024 holiday weekend as scammers increasingly adopted AI tools to execute phishing, fake merchant sites, and travel fraud schemes. The payment processor blocked 85% more suspected frauds on Cyber Monday and has invested over 11 billion dollars in anti-fraud technologies in recent years.

20 December 2024 Β· Visa Β· Fraud, scams and manipulation
20 December 2024
AII-1002-56063
Quick facts
Organization
Visa (deployer)
Category
Fraud, scams and manipulation
Country
Mexico
Date
20 December 2024
Drafted by
Raidu Incident Detection

What happened

Visa reported that fraudulent transaction attempts increased 200% globally during a holiday weekend in late 2024, in part due to adoption of AI tools by scammers. During Cyber Monday alone, Visa blocked 85% more suspected fraudulent transactions compared to the previous year.

Reported impact

Scammers using AI have exploited the increase in shopping and travel during discount seasons to execute various fraud strategies. Common tactics include phishing and social engineering via emails and text messages impersonating trusted companies, creation of fake merchant websites offering products at unrealistically low prices, and fraudulent travel websites offering nonexistent flights and accommodations.

Governance controls

Visa reported investment of more than 11 billion dollars over the preceding five years in advanced technologies to combat fraud and protect consumers.

Classification

Organization
Visa (deployer)
Category
Fraud, scams and manipulation
Industry
Financial and insurance services
Country
Mexico
Harm status
Actual harm
Intent
Intentional
Timing
Unknown
Harm types
Economic or property
Harmed
Consumers
Consequences
None recorded
AI systems
AI tools used by fraud operators

Sources and evidence

Sources not yet published

This record was researched and written by the Index from original reporting. Its sources are still being verified by an editor, and they are listed here once that check is complete. Until then the record carries no reviewer.

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