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Digital Transformation Guidelines 2021-2027

Latvia · Guideline · Ministry of Environmental Protection and Regional Development

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Our summary

A medium-term policy planning document that outlines Latvia's digital transformation vision and strategic directions for 2021-2027. The guidelines establish a comprehensive framework for building a digitally advanced society, economy and public administration through development in areas including digital skills, cybersecurity, telecommunications, business digitalization, and ICT innovation. It applies to all ministries and state institutions with responsibility for implementing specific tasks and objectives across multiple sectors.

Written by the Index in our own words. It is not legal advice; the official text is the authority.

Inside this policy

Every section of this policy in order. Our notes summarise each one in plain language and do not quote the official text, which is the authority.

Drafted by the Index An automated summary of the official text, not yet reviewed by a person.Reviewed Checked by a person against the official text.

16 sections

1 Support medium-term policy planning

This guideline establishes the framework for digital transformation policy covering the period from 2021 to 2027.

Drafted by the Index

2 Assign responsibility for implementation

The Ministry of Environmental Protection and Regional Development is designated as the responsible institution for implementing these guidelines.

Drafted by the Index

3 Pamatnostādnēs norādītajām ministrijām nodrošināt

4 Prepare interim implementation assessment

The Ministry of Environmental Protection and Regional Development must submit an interim progress report to the Cabinet of Ministers by 31 May 2024 on how the guidelines are being implemented.

Drafted by the Index

5 Prepare implementation plan

The Ministry of Environmental Protection and Regional Development, in cooperation with sectoral ministries and the State Chancellery, must submit an implementation plan for these guidelines to the Cabinet of Ministers by 20 December 2021.

Drafted by the Index

6 Consider additional budget funding

1 section

The Cabinet of Ministers should consider requests for additional state budget resources to carry out tasks outlined in the guidelines when preparing budget legislation for 2022 and the medium-term budget framework for 2022 to 2024.

Drafted by the Index

  1. 6.4 Definition of digital skills

    Latvia's Digital Transformation Guidelines 2021-2027 establish digital development policy for public administration, economy and society across five priority areas (digital skills and education, digital security and trust, telecommunications and computing access, economy and public administration digital transformation, and innovation), aligned with the National Development Plan 2027 and financed through EU funds, private funding and state budget. The guidelines set targets including broadband infrastructure with 99% access to at least 100 Mb/s fixed networks and continuous 4G coverage on state and municipal roads by 2027, and within the Digital Skills and Education area, increasing population with basic digital skills from 43% in 2019 to 70% by 2027, above-basic skills from 24% to 45%, ICT specialists from 2.3% to 3% of employed persons, and female ICT specialists from 0.5% to 1.5%, with total indicative funding of 203,002,428 EUR. The policy requires developing digital skills in teacher training programmes, creating digital learning content for distance education, strengthening digital skills as cross-cutting competencies in general education, and fostering collaboration between educational institutions and employers to develop information technology specialists.

    Drafted by the Index

7 Ensure monitoring of professional and higher education

Digital skills must be enhanced as cross-cutting competencies throughout education and adult learning from 2021 to 2027 under the Ministry of Education and Science and Ministry of Labour, with digital literacy incorporated across all education content, teachers and educational leaders trained, and higher education institutions functioning as digital innovation centres. Digital skills are defined according to the European Commission's Digital Competences framework including digital security and information literacy, with the Ministry of Education and Science and Adult Education Governance Council leading skills policy management and funding coordination, ensuring cross-sectoral horizontal planning, developing public-private partnerships and financial instruments, piloting individual learning accounts, reaching disadvantaged groups through digital agents, and supporting adult digital skills development and retraining for work with employer involvement.

Drafted by the Index

8 Implement communication activities according to target groups

The section requires implementing communication activities aligned with target group interests and media use patterns; promoting digital skills acquisition among girls and women to increase their choice of technology-related education and employment; providing widespread opportunities for youth to develop digital skills outside formal education; offering flexible and distance learning formats and online course platforms with co-financed certification; expanding support for adults and access to global digital learning materials; using diverse delivery channels including national library networks and public and non-governmental organization programmes to make digital skills accessible; ensuring learning provision for employed and unemployed adults according to labour market needs; and developing new content and technical solutions for digital skills development among incarcerated persons. Expected results include digital skills as cross-cutting competencies across all education levels and types; implementation of a state support programme including piloting individual learning accounts; digitally competent citizens using technology confidently, critically and responsibly; strong networks of public adult education centres and digital agents supporting diverse groups; society informed about electronic solutions; and employed persons digitally competent with support for acquiring work-required digital technologies.

Drafted by the Index

9 Expand digital skills opportunities for adults

Adults should gain expanded opportunities to acquire digital skills for work and life during digital transformation through developing and testing an individual learning account approach and increasing access to global learning materials.

Drafted by the Index

10 Partnerships and employee digital skills

Employers and businesses must be motivated and supported to develop digital skills for managers and employees, while the unemployed and job-seekers must be supported to improve digital skills regardless of qualification level. Businesses must receive advisory assistance for practical implementation of digital opportunities including e-commerce, and management skills must be promoted for digital transformation covering artificial intelligence, big data and cloud solutions. State support for digital skills development and specialist training with interdisciplinary competencies must be coordinated horizontally across government sectors at strategic and operational levels, taking account of private sector initiatives.

Drafted by the Index

11 Training public administration leaders

Requires training senior and middle-level managers in government bodies on benefits of digital transformation, capabilities for digitizing agency processes, digital leadership competencies, and change management skills in this domain.

Drafted by the Index

12 Internal auditor competences and staff training

13 Ekonomikas sadarbības un attīstības organizācija

14 Eiropas Savienības

15 References and footnotes

Controls

What this policy requires, forbids, grants or penalises, one control at a time and in our own words. Each control links to the official text, which is the authority. This is not legal advice.

Drafted by the Index Drafted automatically from the official text, not yet reviewed by a person.Reviewed Checked by a person against the official text.

Themes covered 6 of 35

Choose a theme to see only its controls. About the themes

Risk and scope 0 of 4

  • Risk classification, not covered
  • Prohibited practices, not covered
  • Risk management system, not covered
  • Impact assessment, not covered

Data and privacy 0 of 4

  • Data governance and quality, not covered
  • Data subject rights and consent, not covered
  • Cross-border data transfer, not covered
  • Copyright and training data, not covered

Transparency and records 1 of 4

  • Transparency and disclosure to users, not covered
  • Labelling of synthetic content, not covered
  • Technical documentation, not covered

Technical safeguards 1 of 4

  • Human oversight, not covered
  • Bias and non-discrimination, not covered
  • Testing and evaluation, not covered

Assurance and lifecycle 1 of 4

  • Registration and notification, not covered
  • Incident and breach reporting, not covered
  • Post-market monitoring and corrective action, not covered

Rights and protected groups 1 of 4

  • Automated decision-making rights, not covered
  • Biometric identification and surveillance, not covered
  • Whistleblowing, complaints and redress, not covered

Roles and organisation 2 of 6

  • Supply chain and provider-deployer duties, not covered
  • General purpose and foundation models, not covered
  • Public sector use and procurement, not covered
  • Innovation support and sandboxes, not covered

Enforcement and sectors 0 of 5

  • Enforcement, penalties and regulators, not covered
  • Sector rules: health, not covered
  • Sector rules: finance and insurance, not covered
  • Sector rules: employment, not covered
  • Sector rules: education, not covered

30 controls

Group by

2 1 control

  1. ObligationApplies to: Public authorityDrafted by the Index

    The Ministry of Environmental Protection and Regional Development should serve as the responsible institution for implementing these guidelines.

    2

4 1 control

  1. ObligationApplies to: Public authorityDeadline was Drafted by the Index

    The Ministry of Environmental Protection and Regional Development should submit an interim progress report to the Cabinet of Ministers on implementation progress.

    4

5 1 control

  1. ObligationApplies to: Public authorityDeadline was Drafted by the Index

    The Ministry of Environmental Protection and Regional Development, in cooperation with sectoral ministries and the State Chancellery, should submit an implementation plan to the Cabinet of Ministers.

    5

7 4 controls

  1. ObligationApplies to: DeployerDrafted by the Index

    Education institutions should monitor early school-leaving prevention and track graduates' subsequent education and employment pathways in information and communications technology fields.

    7
  2. ObligationApplies to: DeployerDrafted by the Index

    Educators and school leaders should develop their digital skills for use in teaching and school administration.

    7
  3. ObligationApplies to: DeployerDrafted by the Index

    Higher education institutions should operate as centres for digital innovation.

    7
  4. ObligationApplies to: DeployerDrafted by the Index

    Digital literacy should be embedded, taught and practically applied across all educational content and subjects, including adult education.

    7

8 7 controls

  1. ObligationApplies to: Public authorityDrafted by the Index

    Authorities should promote digital skills learning among girls and women to encourage their uptake of education and employment in digital technology fields.

    8
  2. ObligationApplies to: Public authorityDrafted by the Index

    Authorities should provide widely accessible digital skills development opportunities for young people outside formal education.

    8
  3. ObligationApplies to: Public authorityDrafted by the Index

    Authorities should offer flexible and remote learning formats with online course platforms and co-funded certification.

    8
  4. ObligationApplies to: Public authorityDrafted by the Index

    Authorities should expand support for adults, including access to global digital learning materials.

    8
  5. ObligationApplies to: Public authorityDrafted by the Index

    Authorities should use diverse digital skills delivery channels, including national library networks and courses by state and non-state organisations, to make basic digital skills accessible to different population groups.

    8
  6. ObligationApplies to: Public authorityDrafted by the Index

    Authorities should provide digital skills training for employed and unemployed adults aligned with labour market needs.

    8
  7. ObligationApplies to: Public authorityDrafted by the Index

    Authorities should develop solutions for incarcerated individuals to learn safe digital skills while balancing security constraints.

    8

9 2 controls

  1. ObligationApplies to: Public authorityDrafted by the Index

    Authorities should develop and pilot an individual learning account approach for adults to acquire digital skills for work and life.

    9
  2. ObligationApplies to: Public authorityDrafted by the Index

    Authorities should expand access for adults to global learning materials.

    9

10 7 controls

  1. PermissionApplies to: OthersDrafted by the Index

    Employers should be motivated and given resources to develop digital competencies for managers and staff.

    10
  2. ObligationApplies to: Public authorityDrafted by the Index

    Job seekers and the unemployed should be supported in developing digital skills regardless of their qualification or skill level.

    10
  3. ObligationApplies to: Public authorityDrafted by the Index

    Government should plan and coordinate digital skills development strategically and operationally across agencies while considering and complementing private sector initiatives.

    10
  4. ObligationApplies to: Public authorityDrafted by the Index

    Young people should acquire digital competencies at a level that supports and does not hinder further education and professional development in information technology.

    10
  5. ObligationApplies to: Public authorityDeadline was Drafted by the Index

    A cross-sector coordination mechanism and action plan should be developed and implemented by 2022 to ensure digital skills are acquired as foundation competencies by residents and entrepreneurs.

    10
  6. ObligationApplies to: Public authorityDeadline was Drafted by the Index

    Digital skills development for adults should be implemented through individual learning account approaches piloted from 2022 onwards.

    10
  7. ObligationApplies to: Public authorityDrafted by the Index

    Digital skills training programs should be implemented for employed adults, and regional digital agents should be prepared to promote participation and communication.

    10

11 1 control

  1. ObligationApplies to: Public authorityDrafted by the Index

    Public authorities should train senior and middle-level managers in government bodies on the benefits of digital transformation, understanding of opportunities to digitize agency processes, digital leadership competencies, and change management skills in this domain.

    11

12 6 controls

  1. ObligationApplies to: Public authorityDrafted by the Index

    Government internal auditors should develop professional competencies in digitalization, IT security, data protection and critical thinking to identify control weaknesses and advise managers on IT risk management.

    12
  2. ObligationApplies to: Public authorityDrafted by the Index

    All state and local government staff should continuously update their competencies to match trends in digital technology use and development.

    12
  3. ObligationApplies to: Public authorityDrafted by the Index

    Public authority customer service staff should be skilled in providing support for digital solutions and delivering government services through appropriate channels.

    12
  4. ObligationApplies to: Public authorityDrafted by the Index

    Public authorities should train staff responsible for designing, developing and delivering services, systems and IT projects in digital transformation and public administration skills, including IT, service and quality management standards, AI and digital literacy.

    12
  5. PermissionApplies to: Public authorityDrafted by the Index

    Public authorities should receive support during digital transformation by IT shared service providers in computing, which develop centralized platforms and provide centralized services such as website hosting, digital communication and vehicle fleet management.

    12
  6. ObligationApplies to: Public authorityDrafted by the Index

    IT shared service providers in computing should be certified against the ISO 20000 standard for information technology service management systems in service management and shared service component areas.

    12

Change history

  1. Official text wording
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  2. Official text wording
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