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AI Expertise Center

Belgium Β· Governance body Β· Agentschap Digitaal Vlaanderen

Our summary

A team within the Flemish digital agency that supports public authorities in Flanders to adopt artificial intelligence responsibly and strategically. It provides frameworks, guidelines, training programs and technical guidance organized around five pillars: vision and strategy, innovation, trustworthy AI, people and organization, and AI architecture. The center facilitates knowledge-sharing and collaboration through an AI Network connecting professionals across the Flemish public sector.

Written by the Index in our own words. It is not legal advice; the official text is the authority.

Inside this policy

Every section of this policy in order. Our notes summarise each one in plain language and do not quote the official text, which is the authority.

Drafted by the Index An automated summary of the official text, not yet reviewed by a person.Reviewed Checked by a person against the official text.

9 sections

Vision and strategy

Supports Flemish public organisations in establishing clear AI visions and strategic roadmaps that align with organisational goals. Provides a framework through the Flemish AI strategy, the AI Playbook for adoption guidance, and an advisory council for developing and implementing AI policies.

Innovation

Drives AI innovation within Flemish government by supporting deployment of new applications, coordinating distribution of 10,000 Microsoft 365 Copilot licenses, maintaining an AI Radar to track government initiatives, organizing yearly hackathons, facilitating cross-sector use cases, and providing platforms for companies to showcase AI solutions.

Trustworthy AI

Ensures AI systems are safe, robust and legally compliant by providing guidelines for responsible use of public generative AI tools, explaining EU AI Act requirements for Flemish authorities, and establishing transparency rules around AI deployment.

People and organisation

Supports organisational change needed for AI adoption by developing an AI literacy framework for responsible employee use, mapping competency and training gaps, monitoring public attitudes towards data-driven technologies, and conducting awareness campaigns for government staff.

AI architecture

Develops a flexible, scalable AI reference architecture to enable efficient and cost-effective technology deployment. Promotes reusability of datasets, algorithms and infrastructure across government organisations to accelerate and improve AI solution implementation.

AI Network

Brings together professionals from Flemish public sector organisations to share knowledge on artificial intelligence, exchange experiences, and collaborate on responsible AI applications that improve services to citizens and organisations.

About us

The AI Expertise Center, part of Digital Flanders, develops AI strategy for Flemish authorities through one-to-many knowledge sharing, best practice exchange and collaborative learning within the AI Network, while respecting organisational autonomy. Individual support is available through the broader Digital Flanders service.

Controls

What this policy requires, forbids, grants or penalises, one control at a time and in our own words. Each control links to the official text, which is the authority. This is not legal advice.

Drafted by the Index Drafted automatically from the official text, not yet reviewed by a person.Reviewed Checked by a person against the official text.

Themes covered 6 of 35

Choose a theme to see only its controls. About the themes

Risk and scope 0 of 4

  • Risk classification, not covered
  • Prohibited practices, not covered
  • Risk management system, not covered
  • Impact assessment, not covered

Data and privacy 0 of 4

  • Data governance and quality, not covered
  • Data subject rights and consent, not covered
  • Cross-border data transfer, not covered
  • Copyright and training data, not covered

Transparency and records 1 of 4

  • Labelling of synthetic content, not covered
  • Technical documentation, not covered
  • Record keeping and logging, not covered

Technical safeguards 0 of 4

  • Human oversight, not covered
  • Accuracy, robustness and cybersecurity, not covered
  • Bias and non-discrimination, not covered
  • Testing and evaluation, not covered

Assurance and lifecycle 1 of 4

  • Conformity assessment and certification, not covered
  • Registration and notification, not covered
  • Incident and breach reporting, not covered

Rights and protected groups 0 of 4

  • Automated decision-making rights, not covered
  • Children and vulnerable groups, not covered
  • Biometric identification and surveillance, not covered
  • Whistleblowing, complaints and redress, not covered

Roles and organisation 4 of 6

  • Supply chain and provider-deployer duties, not covered
  • General purpose and foundation models, not covered

Enforcement and sectors 0 of 5

  • Enforcement, penalties and regulators, not covered
  • Sector rules: health, not covered
  • Sector rules: finance and insurance, not covered
  • Sector rules: employment, not covered
  • Sector rules: education, not covered

17 controls

Group by

Vision and strategy 1 control

  1. ObligationApplies to: Public authorityDrafted by the Index

    The Flemish AI Expertise Center should assist public organisations in forming clear artificial intelligence visions and strategic plans aligned with their goals.

Innovation 4 controls

  1. ObligationApplies to: Public authorityDrafted by the Index

    The Expertise Center should support deployment of new artificial intelligence applications within Flemish government.

  2. ObligationApplies to: Public authorityDrafted by the Index

    The Expertise Center should coordinate the distribution of 10,000 Microsoft 365 Copilot licenses across Flemish government.

  3. ObligationApplies to: Public authorityDrafted by the Index

    The Expertise Center should maintain an artificial intelligence radar to track government initiatives.

    InnovationOfficial text of Innovation (opens in a new tab)
  4. ObligationApplies to: Public authorityDrafted by the Index

    The Expertise Center should organize yearly hackathons to drive artificial intelligence innovation.

Trustworthy AI 3 controls

  1. ObligationApplies to: Public authorityDrafted by the Index

    The Expertise Center should provide guidelines for responsible use of public generative artificial intelligence tools.

    Trustworthy AIOfficial text of Trustworthy AI (opens in a new tab)
  2. ObligationApplies to: Public authorityDrafted by the Index

    The Expertise Center should explain European Union artificial intelligence act requirements to Flemish authorities.

  3. ObligationApplies to: Public authorityDrafted by the Index

    The Expertise Center should establish transparency rules governing artificial intelligence deployment.

People and organisation 3 controls

  1. ObligationApplies to: Public authorityDrafted by the Index

    The Expertise Center should develop an artificial intelligence literacy framework for government staff to use artificial intelligence responsibly.

  2. ObligationApplies to: Public authorityDrafted by the Index

    The Expertise Center should identify competency gaps and training requirements for artificial intelligence adoption.

  3. ObligationApplies to: Public authorityDrafted by the Index

    The Expertise Center should monitor public attitudes towards data-driven technologies.

AI architecture 2 controls

  1. ObligationApplies to: Public authorityDrafted by the Index

    The AI Expertise Center should develop a flexible and scalable reference architecture for artificial intelligence technology to enable efficient and cost-effective deployment across government.

  2. ObligationApplies to: Public authorityDrafted by the Index

    The AI Expertise Center should promote reusability of datasets, algorithms and infrastructure across government organisations to speed up and improve AI solution implementation.

AI Network 2 controls

  1. ObligationApplies to: Public authorityDrafted by the Index

    The AI Expertise Center should convene professionals from Flemish public sector organisations to share knowledge on artificial intelligence and exchange experiences.

  2. ObligationApplies to: Public authorityDrafted by the Index

    The AI Network should collaborate on responsible AI applications that improve public services to citizens and organisations.

About us 2 controls

  1. ObligationApplies to: Public authorityDrafted by the Index

    The AI Expertise Center should develop AI strategy for Flemish authorities through knowledge sharing, best practice exchange and collaborative learning.

  2. ObligationApplies to: Public authorityDrafted by the Index

    The AI Expertise Center should respect the organisational autonomy of individual Flemish authorities while supporting AI implementation.

Change history

No changes recorded since we began monitoring this policy.