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AII-1000-99123
Under investigationA regulator, court or police has opened a formal inquiry and reached no finding yet.

Zoox robotaxi collides with opening car door in San Francisco

A Zoox robotaxi collided with an opening car door in San Francisco on January 17, 2026, reportedly injuring street ambassador Jamel Durden's hand. The San Francisco Police Department and California Department of Motor Vehicles are investigating the incident.

17 January 2026 Β· Zoox Β· Safety and wellbeing
17 January 2026
AII-1000-99123View source β†—
Quick facts
Category
Safety and wellbeing
Country
United States
Source
techcrunch.com
Date
17 January 2026
Drafted by
Raidu Incident Detection

What happened

A Zoox autonomous vehicle collided with the driver's-side door of a parked 1977 Cadillac Coupe DeVille at approximately 2 p.m. on January 17, 2026, near the intersection of 15th and Mission Streets in San Francisco. Street ambassador Jamel Durden had opened the car door into the path of the robotaxi, which was carrying a Zoox employee passenger.

Reported impact

Durden's hand was reportedly smashed during the collision. The Zoox vehicle suffered damage to its glass doors. The Zoox employee passenger was not injured.

Index analysis

According to Zoox, the robotaxi identified the opening door and attempted to avoid contact, but collision was unavoidable. Zoox offered medical attention to Durden, who reportedly declined.

Governance controls

The San Francisco Police Department opened an investigation into the crash. The California Department of Motor Vehicles met with Zoox regarding the incident, and Zoox filed a crash report in compliance with California regulations.

Classification

Category
Safety and wellbeing
Industry
Mobility and autonomous vehicles
Country
United States
Harm status
Actual harm
Intent
Unintentional
Timing
Post-deployment
Harm types
Physical injury, Human or fundamental rights
Harmed
Workers
Failure modes
Agent misaction
Consequences
Regulatory investigation, Police investigation
AI systems
Zoox robotaxi
Regulations
FCRA (cited)

Sources and evidence

This record was researched and written by the Index, based on the following original reporting.

techcrunch.com
Zoox robotaxi collides with opening car door in San Francisco