YouTube recommendation system failure disrupts global service
YouTube experienced a global outage on 17 February 2026 when its recommendation system failed, disrupting video display across multiple platforms and affecting over 300,000 users worldwide. Google confirmed the issue and reported that the homepage and other functions were being restored.
What happened
YouTube experienced a global service outage on 17 February 2026 when its recommendation system failed, preventing videos from displaying on multiple platforms including the homepage, YouTube app, YouTube Music, and YouTube Kids.
Google's support page stated: 'We have an issue with our recommendation system that is preventing videos from showing across YouTube (including Homepage, YouTube app, YouTube Music, and YouTube Kids).'
Reported impact
Over 300,000 users reported problems on Downdetector.com, with over 320,000 reports in the United States alone, and service disruptions also affecting users in India, the United Kingdom, Australia, and Mexico.
Users visiting YouTube's homepage saw a 'try again' message during the outage.
Index analysis
Google stated the homepage began recovering gradually and was working to fully repair the issue across all platforms.
Classification
Sources and evidence
Sources not yet published
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