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AII-1000-63091
Under investigationA regulator, court or police has opened a formal inquiry and reached no finding yet.

Waymo robotaxis malfunction in traffic and require emergency responder assistance

Waymo robotaxis have experienced multiple malfunctions including stalling at intersections, becoming stuck in drive-thrus, and failing to recognize school bus stops, requiring police and firefighter intervention. The National Highway Traffic Safety Administration is investigating reports of safety failures, including an incident where a Waymo vehicle struck a child near a school in Santa Monica, California.

January 2026 Β· Waymo Β· Safety and wellbeing
January 2026
AII-1000-630912 sources ↓
Quick facts
Category
Safety and wellbeing
Country
United States
Source
The Globe and Mail
Date
January 2026
Drafted by
Raidu Incident Detection

What happened

Waymo robotaxis have stalled in intersections during a power outage and become stuck in drive-thrus.

One Waymo vehicle drove through an active crime scene while police yelled at it to go the other way in November.

Waymo robotaxis have allegedly illegally passed stopped school buses and in one case struck a child crossing a street near a school in Santa Monica, California in January.

First responders have been required to intervene when Waymo vehicles malfunction, with police moving vehicles from roadways and communicating with remote operators to relocate stuck vehicles.

Reported impact

The malfunctions have caused traffic disruptions in affected areas.

First responders have had to dedicate resources to assist Waymo vehicles, with local officials expressing concern about public funds being used to support the company's operations.

Index analysis

According to an expert quoted, approximately 90 to 95 per cent of situations where autonomous vehicles encounter trouble are routine for human drivers but rare for autonomous vehicles because they lack contextual understanding.

The vehicles appear to know traffic rules but do not understand them in context, such as giving right of way incorrectly and failing to recognize school bus stops despite apparent rule knowledge.

Governance controls

The National Highway Traffic Safety Administration is investigating reports of Waymos failing to stop for school buses.

California state Senator Dave Cortese introduced Senate Bill 1246 to require understanding of California traffic laws by operators of autonomous vehicles and to cap the number of vehicles a single operator can monitor.

Classification

Category
Safety and wellbeing
Industry
Mobility and autonomous vehicles
Country
United States
Harm status
Actual harm
Intent
Unintentional
Timing
Post-deployment
Harm types
Physical injury, Public interest, Human or fundamental rights
Harmed
General public, Children
Failure modes
Unsafe autonomous behaviour
Consequences
Regulatory investigation
AI systems
Waymo robotaxi

Sources and evidence

This record was researched and written by the Index, based on the following original reporting.

The Globe and Mail
'No common sense': Ride in a robotaxi shows the promise - and limits - of driverless cars
25 March 2026
nbcsandiego.com
Waymo robotaxis malfunction in traffic and require emergency responder assistance