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AII-1000-32997
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Urologista entrega recomendações de IA não validadas a paciente em Portugal

A urologist in Portugal reportedly gave a patient unvalidated AI-generated medical recommendations from Google's Gemini tool during a paid consultation for kidney issues. The Portuguese Medical Association criticised the practice as a failure to meet professional standards, stating that AI must be validated by physicians before use in patient care.

2 June 2026 · Trofa Saúde · Reliability and hallucination
2 June 2026
AII-1000-32997
Quick facts
Category
Reliability and hallucination
Country
Portugal
Date
2 June 2026
Drafted by
Raidu Incident Detection

What happened

A urologist at Trofa Saúde Hospital da Trofa delivered to a patient a printed page of medical recommendations generated by Google's Gemini AI tool during a urology consultation on 2 June 2026, without prior clinical validation.

The patient, who sought a personalised nutritional plan for a renal problem, received instead a sheet marked at the top as 'IA overview' (vista geral de IA) directly from the chatbot, which the doctor had printed and handed over without explaining whether the content had been reviewed or adapted to the patient's clinical condition.

Reported impact

The patient, who paid approximately 90 euros for the consultation, described the experience as unprecedented and disappointing, stating 'Never experienced such a thing. I would have preferred he took his time' and criticised it as 'a lack of consideration'.

Index analysis

The Ordem dos Médicos (Portuguese Medical Association) stated that it had no formal knowledge of the specific case but emphasised that responsibility for the medical act belongs to the healthcare professional, and that AI is a tool of support, not a substitute.

The association's president Carlos Cortes characterised use of a generalist chatbot to produce basic nutritional recommendations in a urology context as 'profoundly unskilled', revealing lack of preparation and compromising patient trust, and noted the situation assumes greater gravity if AI-generated information is used to support diagnoses or therapeutic decisions, which could justify disciplinary investigation.

Governance controls

The Ordem dos Médicos distinguishes between certified technological tools for clinical support and generalist chatbots, whose responses do not constitute validated medical guidance, and stressed that all information obtained via AI must be obligatorily validated by the physician before reaching the patient.

Classification

Category
Reliability and hallucination
Industry
Healthcare, drugs and biotechnology
Country
Portugal
Harm status
Potential harm
Intent
Unintentional
Timing
Post-deployment
Harm types
Economic or property
Harmed
Consumers
Failure modes
Agent misaction, Overreliance
Consequences
None recorded
AI systems
Gemini

Sources and evidence

Sources not yet published

This record was researched and written by the Index from original reporting. Its sources are still being verified by an editor, and they are listed here once that check is complete. Until then the record carries no reviewer.

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