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AII-1002-53357
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Three die after Google Maps directs car off unfinished bridge in India

Three men died in India after their car veered off an unfinished bridge while being directed by Google Maps. Police are investigating whether the navigation app failed to account for the bridge's dangerous condition, which had partially collapsed earlier in the year.

24 November 2024 Β· Google Β· Safety and wellbeing
24 November 2024
AII-1002-53357
Quick facts
Category
Safety and wellbeing
Country
India
Date
24 November 2024
Drafted by
Raidu Incident Detection

What happened

Three men died when their car veered off an unfinished bridge and fell onto a riverbed in Uttar Pradesh on Sunday. Police believe Google Maps directed the group to take this route.

A part of the bridge had reportedly collapsed earlier in the year due to floods. Locals knew to avoid it, but the three men were not from the area and were unaware. There were no barricades or sign boards indicating the bridge was unfinished.

Reported impact

Three men died in the accident. The incident has sparked debate in India over whether navigation apps share responsibility for accidents caused by inaccurate information about road conditions.

Index analysis

Google Maps is the most popular navigation app in India, with around 60 million active users and 50 million transactions witnessed. It powers services for many ride-sharing, e-commerce and food delivery platforms.

Governance controls

Authorities named four engineers from the state's road department and an unnamed official from Google Maps in a police complaint on charges of culpable homicide. Google told BBC Hindi it was cooperating with the investigation.

Classification

Category
Safety and wellbeing
Industry
Mobility and autonomous vehicles
Country
India
Harm status
Actual harm
Intent
Unintentional
Timing
Post-deployment
Harm types
Human or fundamental rights, Physical death, Physical injury
Harmed
General public
Failure modes
Unsafe recommendation
Consequences
Police investigation
AI systems
Google Maps

Sources and evidence

Sources not yet published

This record was researched and written by the Index from original reporting. Its sources are still being verified by an editor, and they are listed here once that check is complete. Until then the record carries no reviewer.

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