Skip to content
Submit incident
AII-1002-62399
ConfirmedA court, a regulator or the organization itself has stated the core facts, or the record cites a court or regulator source.

Spanish regulator fines companies for mandatory facial-recognition work clocking

Spain's data protection regulator fined Cartonajes Bañeres and Osasuna for using facial recognition to clock workers in without offering alternative methods. The companies allegedly failed to provide workers with other options or respond to data access requests.

August 2022 · Cartonajes Bañeres SA · Privacy and surveillance
August 2022
AII-1002-623993 sources ↓
Quick facts
Category
Privacy and surveillance
Country
Spain
Source
eldiario.es
Date
August 2022
Drafted by
Raidu Incident Detection

What happened

Cartonajes Bañeres, an Alicante company, used facial recognition as the only method for workers to clock in and record work hours. An employee requested an alternative less invasive method in 2022 and was denied.

In August 2022, the worker exercised his right to access and request data collected by the company, but did not receive a response, with the company later stating it had sent the response to a wrong address. The regulator found deficiencies in the data consent form, which mentioned only fingerprint use and offered no alternative to consent or revocation.

Reported impact

Workers were required to use mandatory facial recognition without alternatives, and their biometric data was collected for work-hour monitoring. One worker's data access request went unanswered due to incorrect delivery by the company.

Index analysis

A 2023 framework established by Spain's data protection authority made biometric and facial recognition systems for tracking work hours subject to stricter rules. The authority warned of 'high risks to fundamental rights and freedoms' from biometric technology.

Governance controls

After the company was acquired in 2023 by a larger firm, its Data Protection Committee recommended immediate replacement of the facial recognition clocking system due to suspected non-compliance with data protection rules.

Classification

Category
Privacy and surveillance
Industry
Business processes and support services
Country
Spain
Harm status
Actual harm
Intent
Unintentional
Timing
Post-deployment
Harm types
Human or fundamental rights
Harmed
Workers
Consequences
Fine or settlement
Regulations
GDPR (enforcement)

Sources and evidence

This record was researched and written by the Index, based on the following original reporting.

eldiario.es
Multas de 220.000 euros a una empresa de Alicante por usar reconocimiento facial con sus trabajadores para fichar
20 January 2025
Diario de Noticias
El reconocimiento facial le cuesta a Osasuna una multa de 200.000 euros
21 January 2025
Xataka
El reconocimiento facial le ha salido caro a una empresa de Alicante: multa de 220.000 euros por fichar con biometría
21 January 2025