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AII-1002-67721
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South Korea temporarily blocks DeepSeek app downloads over data handling concerns

South Korea's data protection regulator suspended DeepSeek app downloads pending investigation into the system's handling of user data, after finding that the Chinese AI company was transmitting South Korean users' information to ByteDance. Existing users can continue using the app and web service, but the regulator advised against entering personal information until the review is complete.

15 February 2025 Β· DeepSeek Β· Privacy and surveillance
15 February 2025
AII-1002-67721
Quick facts
Category
Privacy and surveillance
Country
South Korea
Date
15 February 2025
Drafted by
Raidu Incident Detection

What happened

South Korea's Personal Information Protection Commission (PIPC) temporarily suspended downloads of DeepSeek from app stores in the country as of February 15, 2025, pending assessment of how the Chinese AI company handles user data.

The PIPC's investigation found issues with DeepSeek's third-party services and privacy policy, and determined that DeepSeek was transmitting South Korean users' data to ByteDance, the parent company of TikTok.

DeepSeek launched its service in South Korea in late January 2025 and opened a local office on February 10. The company acknowledged it was unfamiliar with South Korea's privacy laws when launching its service globally.

Reported impact

The suspension blocks new downloads of the app from app stores but does not affect existing users or the web service. The PIPC advised current users to avoid entering personal information into DeepSeek pending the agency's final decision.

Index analysis

The PIPC indicated that its review of DeepSeek would take less time than previous five-month reviews of multiple AI services from Google, OpenAI, Microsoft and others, as it concerns only DeepSeek.

Other countries have also restricted DeepSeek, including Australia banning it from government devices for security reasons, Italy's Garante ordering the chatbot blocked, and Taiwan banning it from government departments.

Governance controls

DeepSeek stated it would comply with South Korean privacy laws and work closely with local authorities. The company appointed a local representative in South Korea.

Classification

Category
Privacy and surveillance
Industry
Digital security
Country
South Korea
Harm status
Actual harm
Intent
Unintentional
Timing
Post-deployment
Harmed
Consumers
Failure modes
Data leak
Consequences
Regulatory investigation, System suspension or termination
AI systems
DeepSeek
Regulations
GDPR (cited)

Sources and evidence

Sources not yet published

This record was researched and written by the Index from original reporting. Its sources are still being verified by an editor, and they are listed here once that check is complete. Until then the record carries no reviewer.

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