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AII-1002-49229
ConfirmedA court, a regulator or the organization itself has stated the core facts, or the record cites a court or regulator source.

Smartphone accident detection falsely triggered by dropped device in Germany

A smartphone's automated crash detection feature falsely triggered an emergency response in Germany after the device fell from a car roof. Police, firefighters and rescue services were dispatched to the location but found only the smartphone and a bag, causing a diversion of emergency resources.

20 October 2024 · Apple · Safety and wellbeing
20 October 2024
AII-1002-492292 sources ↓
Quick facts
Organization
Apple (deployer)
Category
Safety and wellbeing
Country
Germany
Source
Süddeutsche Zeitung
Date
20 October 2024
Drafted by
Raidu Incident Detection

What happened

A 52-year-old man left his smartphone on the roof of his car in Dahme, Schleswig-Holstein, Germany on Sunday afternoon. When the vehicle drove away, the smartphone fell in a bag onto the street.

The device's crash detection feature interpreted the impact as a severe traffic accident and automatically triggered an emergency call. Rescue services, firefighters and police were dispatched to the scene.

Reported impact

Emergency responders found only the bag and the smartphone at the location; there was no actual vehicle accident. The false alarm diverted emergency resources that could have been needed elsewhere.

Index analysis

Smartphone crash detection features use accelerometer and other sensors to detect severe impacts. These systems are designed to call emergency services if the user does not dismiss the alert within a short time despite audible and haptic warnings.

The system misidentified a smartphone's impact with the ground as a car crash severe enough to warrant an automatic emergency call.

Classification

Organization
Apple (deployer)
Category
Safety and wellbeing
Industry
Consumer products
Country
Germany
Harm status
Potential harm
Intent
Unintentional
Timing
Post-deployment
Harm types
Other
Harmed
General public
Failure modes
Misidentification
AI systems
iPhone Crash Detection

Sources and evidence

This record was researched and written by the Index, based on the following original reporting.

Süddeutsche Zeitung
Vom Autodach gefallenes Handy löst Rettungseinsatz aus
22 October 2024
MOPO.de
Handy fällt von Autodach - und löst Rettungseinsatz aus
23 October 2024
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