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AII-1002-55943
AllegedThe record is a lawsuit, complaint or accusation that has not been decided.Supporting sources are pending verification.

Puerto Rico sues Meta and Instagram over addictive content harming minors

Puerto Rico's Department of Justice sued Meta Platforms and Instagram, alleging they knowingly expose minors to addictive technologies and dangerous content that harm mental health. According to the lawsuit, the companies design their platforms to drive compulsive adolescent use while maintaining inadequate content moderation, particularly for Spanish-language material.

19 December 2024 Β· Instagram Β· Safety and wellbeing
19 December 2024
AII-1002-55943
Quick facts
Category
Safety and wellbeing
Country
Puerto Rico
Date
19 December 2024
Drafted by
Raidu Incident Detection

What happened

Puerto Rico's Department of Justice filed a lawsuit against Meta Platforms and Instagram on December 19, 2024, in the Superior Court of San Juan alleging the companies expose users, especially minors, to addictive technologies and dangerous content.

An investigation by the Monopolistic Affairs Office (OAM) of Puerto Rico's Department of Justice concluded that Meta and Instagram falsely claim to have adequate content controls, when in fact they design their platforms with knowledge that they direct adolescents toward compulsive use causing high levels of anxiety and depression.

Reported impact

The lawsuit alleges Meta and Instagram exploit neurological vulnerabilities of minors, knowing this contributes to a mental health epidemic. Reports presented to the Centers for Disease Control link excessive social media use to depression, anxiety, insomnia, and interference with education and daily life.

In 2021, more than 36% of high school students in Puerto Rico reported episodes of mental distress. Approximately 75.9% of Instagram users in Puerto Rico are minors. The lawsuit states the companies are aware that predatory adults contact minors through their platforms and have failed to warn parents or effectively counter this problem.

Index analysis

The companies claim to employ adequate controls for content moderation, but the Puerto Rican investigation found this to be false. The lawsuit argues that content moderation in Spanish on Meta's platforms is minimal.

Classification

Category
Safety and wellbeing
Industry
Media, social platforms and marketing
Country
Puerto Rico
Harm status
Actual harm
Intent
Intentional
Timing
Unknown
Harm types
Psychological, Public interest
Harmed
Children
Consequences
Litigation

Sources and evidence

Sources not yet published

This record was researched and written by the Index from original reporting. Its sources are still being verified by an editor, and they are listed here once that check is complete. Until then the record carries no reviewer.

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