Pronto admits filming in customers' homes to train physical AI
Bengaluru-based startup Pronto reportedly admitted to using body cameras worn by household service workers to film inside customers' homes for AI training data, prompting privacy concerns and criticism from competitors and users.
What happened
Bengaluru startup Pronto admitted to filming cleaners and other workers in customers' homes to collect training data for its physical AI systems. The company used body cameras worn by service workers during their work in private residences to gather footage.
Reported impact
The disclosure sparked a privacy backlash from customers and industry competitors. Urban Company CEO and Snabbit founder commented on the incident, with Snabbit's founder explicitly stating the company never filmed inside customers' homes.
Classification
Sources and evidence
Sources not yet published
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