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AII-1001-45401
ConfirmedA court, a regulator or the organization itself has stated the core facts, or the record cites a court or regulator source.

Post Office Settles Horizon IT Scandal Claims with Victims

The UK government settled compensation claims with Sir Alan Bates and over 9,000 other victims of the Post Office Horizon IT scandal, paying out more than Β£1.2bn in total. The Horizon software supplied by Fujitsu contained faults that led to hundreds of wrongful prosecutions of sub-postmasters between 1999 and 2015, with some victims taking their own lives.

4 November 2025 Β· Post Office Β· Governance, accountability and labour
4 November 2025
AII-1001-454018 sources ↓
Quick facts
Category
Governance, accountability and labour
Country
United Kingdom
Source
Financial Times News
Date
4 November 2025
Drafted by
Raidu Incident Detection

What happened

Sir Alan Bates reached a settlement of between Β£4m and Β£5m with the UK government over his Post Office Horizon scandal claim on 4 November 2025, more than 20 years after he began campaigning for justice.

The Horizon software system supplied by Fujitsu contained faults that caused hundreds of sub-postmasters to be wrongly prosecuted between 1999 and 2015.

The government had initially offered Sir Bates a 'take it or leave it' proposal described by him as amounting to 49.2% of his original claim, following earlier offers worth one-sixth and one-third of his requested sum.

Reported impact

The government has paid out over Β£1.2bn to more than 9,000 victims of the Horizon scandal.

Scores of sub-postmasters either ended their own lives or made attempts to do so due to wrongful prosecutions resulting from the faulty Horizon software.

Index analysis

The compensation scheme administering redress has been mired in controversy, with Sir Bates describing it as 'quasi-kangaroo courts in which the Department for Business and Trade sits in judgement of the claims and alters the goalposts as and when it chooses'.

In 2017, Sir Bates and a group of 555 sub-postmasters sued the Post Office in the High Court, ultimately winning a Β£58m settlement.

Classification

Category
Governance, accountability and labour
Industry
Government, security and defence
Country
United Kingdom
Harm status
Actual harm
Intent
Unintentional
Timing
Post-deployment
Harm types
Physical death, Psychological, Economic or property, Human or fundamental rights
Harmed
Workers
Consequences
Fine or settlement, Litigation
AI systems
Horizon

Sources and evidence

This record was researched and written by the Index, based on the following original reporting.

Financial Times News
Post Office campaigner Alan Bates settles compensation claim
4 November 2025
Yahoo UK | News, email and search
Post Office hero Bates lands seven-figure Horizon payout
4 November 2025
Daily Mail Online
Post Office hero Alan Bates finally gets seven-figure sum in damages
4 November 2025
Daily Star
Post Office hero Sir Alan Bates finally gets massive payout - after 20 years - Daily Star
4 November 2025
EXPRESS
Wronged subpostmaster Sir Alan Bates seals seven-figure Post Office payout
4 November 2025
ITV Hub
Mr Bates vs The Post Office: Alan Bates wins Horizon payout
4 November 2025
LBC
Post Office hero Sir Alan Bates agrees seven-figure Horizon compensation deal | LBC
4 November 2025
Yahoo
Alan Bates reaches settlement over Post Office scandal
4 November 2025