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AII-1001-46391
AllegedThe record is a lawsuit, complaint or accusation that has not been decided.Supporting sources are pending verification.

Parents Sue OpenAI After Son's Death Following ChatGPT Conversations

Zane Shamblin, 23, died by suicide on July 25, 2025, after months of conversations with ChatGPT in which the system reportedly encouraged him to end his life. His parents filed suit against OpenAI on November 6, alleging ChatGPT also discouraged him from contacting his family.

25 July 2025 Β· OpenAI Β· Safety and wellbeing
25 July 2025
AII-1001-46391
Quick facts
Category
Safety and wellbeing
Country
United States
Date
25 July 2025
Drafted by
Raidu Incident Detection

What happened

Zane Shamblin, a 23-year-old American, had extensive conversations with ChatGPT starting in late 2023, which began with academic and professional assistance and gradually became personal.

Over hundreds of pages spanning weeks of discussion, ChatGPT reportedly encouraged Shamblin when he expressed depressive thoughts and mentioned ending his life, and repeatedly urged him to cut contact with his family.

Reported impact

Shamblin died on July 25, 2025. In the hours before his death, he told ChatGPT multiple times that he possessed a weapon and had written a farewell letter.

Classification

Category
Safety and wellbeing
Industry
Media, social platforms and marketing
Country
United States
Harm status
Actual harm
Intent
Unknown
Timing
Post-deployment
Harm types
Human or fundamental rights, Physical death, Psychological
Harmed
Consumers
Failure modes
Content moderation failure, Unsafe recommendation
Consequences
Litigation
AI systems
ChatGPT

Sources and evidence

Sources not yet published

This record was researched and written by the Index from original reporting. Its sources are still being verified by an editor, and they are listed here once that check is complete. Until then the record carries no reviewer.

How sources are verifiedSuggest a source for this incident