OpenAI's ChatGPT and Codex Services Experience Global Outage
OpenAI's ChatGPT and Codex services experienced a widespread global outage on July 25, 2026, affecting users across the United States, Europe, India, Japan, Australia, Saudi Arabia, Egypt and other regions. OpenAI acknowledged the problem through its system status page and stated it was investigating the issue. Services were restored later the same day.
What happened
On July 25, 2026, OpenAI's ChatGPT and Codex services experienced a widespread outage affecting users worldwide. The outage began at 11:33 AM Riyadh time and was reported through DownDetector, a service that tracks internet outages.
OpenAI acknowledged the problem through its system status page, stating 'We are investigating the issue affecting the services listed.' Users in the United States, Europe, India, Japan, Australia, Saudi Arabia, Egypt, and other regions reported service interruptions. The chatbot stopped responding to user inquiries.
Reported impact
A large number of users faced difficulties accessing OpenAI's artificial intelligence services. ChatGPT complaints accounted for 80% of total reports in the United States, with 2,659 user reports recorded by 01:59 AM Pacific time. Codex programming tool complaints represented approximately 7% of reports.
Classification
Sources and evidence
This record was researched and written by the Index, based on the following original reporting.