OpenAI ChatGPT and Codex file upload service outage
OpenAI's ChatGPT and Codex services experienced temporary outages affecting file uploads and task creation on May 11, 2026. Users reported infinite loading and upload failures, though service recovered by afternoon. OpenAI announced it was investigating the issue and applying mitigation measures.
What happened
ChatGPT's file upload feature and Codex's cloud task creation feature experienced errors on May 11, 2026, beginning at approximately 10:23 a.m.
Users attempting to upload files such as images or PDF documents in ChatGPT encountered infinite loading loops, while some users reported upload failures. Some users found specific file formats remained uploadable as temporary workarounds.
Reported impact
ChatGPT and Codex users reported inconvenience across social media platforms and outage tracking sites.
By afternoon, file uploads were functioning normally for users in South Korea, though OpenAI had not issued a complete recovery notice.
Index analysis
The outage affected core functionality of two widely-used AI services: ChatGPT's document processing capability and Codex's development environment features.
Governance controls
OpenAI identified the issue through its status page and announced it was investigating the problem.
OpenAI applied mitigation measures and monitored recovery status.
Classification
Sources and evidence
Sources not yet published
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