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AII-1002-60631
Under investigationA regulator, court or police has opened a formal inquiry and reached no finding yet.Supporting sources are pending verification.

NHTSA Opens Investigation Into Tesla Smart Summon Feature

The U.S. National Highway Traffic Safety Administration opened an investigation into Tesla's Smart Summon autonomous driving feature after receiving complaints and media reports of accidents in which the feature failed to detect obstacles. The investigation covers approximately 2.58 million Tesla vehicles equipped with Full Self-Driving software.

7 January 2025 Β· Tesla Β· Safety and wellbeing
7 January 2025
AII-1002-60631
Quick facts
Category
Safety and wellbeing
Country
United States
Date
7 January 2025
Drafted by
Raidu Incident Detection

What happened

The NHTSA opened a preliminary evaluation of Tesla's Smart Summon feature following a complaint of an accident and examination of at least three media reports of similar incidents. The NHTSA stated that accidents occurred when the feature failed to detect poles or parked vehicles.

The investigation covers approximately 2.58 million Tesla vehicles equipped with Full Self-Driving software and manufactured between 2016 and 2025, including Model S, Model X, Model 3, and Model Y. Tesla reported no incidents related to the feature to the NHTSA.

Reported impact

The NHTSA received one complaint alleging a customer attempted to use Smart Summon and the vehicle crashed, plus 12 additional complaints on the same grounds.

Index analysis

Smart Summon, launched in September 2024, allows vehicle owners to remotely command their vehicles to their location or a designated area via the Tesla application. The feature relies on Tesla Vision camera technology rather than ultrasonic sensors and radar.

Governance controls

Tesla warned that Smart Summon should only be used in parking lots or driveways and instructed users to monitor their vehicles and their surroundings, stating that the user remains responsible for the vehicle. The NHTSA indicated it would evaluate the maximum speed a vehicle can reach with Smart Summon, direct visibility requirements, and any restrictions intended for public road use.

Classification

Category
Safety and wellbeing
Industry
Mobility and autonomous vehicles
Country
United States
Harm status
Actual harm
Intent
Unintentional
Timing
Post-deployment
Harm types
Physical injury
Harmed
Consumers
Failure modes
Misidentification, Unsafe autonomous behaviour
Consequences
Regulatory investigation
AI systems
Full Self-Driving, Smart Summon
Regulations
FCRA (investigation)

Sources and evidence

Sources not yet published

This record was researched and written by the Index from original reporting. Its sources are still being verified by an editor, and they are listed here once that check is complete. Until then the record carries no reviewer.

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