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AII-1002-59839
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Meta removed AI Instagram profile depicting Black queer identity amid "digital blackface" criticism

Meta removed 28 AI-generated profiles from Instagram and Facebook on January 3, 2025, after public outcry over "digital blackface" and concerns about a chatbot named "Liv" that mimicked a Black queer identity despite the development team lacking Black creators. The profile was unavailable for blocking or reporting, and the AI character admitted its creators lacked diverse references.

3 January 2025 Β· Meta Β· Discrimination and fairness
3 January 2025
AII-1002-598392 sources ↓
Quick facts
Category
Discrimination and fairness
Country
United States
Source
axios.com
Date
3 January 2025
Drafted by
Raidu Incident Detection

What happened

Meta removed 28 AI-generated profiles from Instagram and Facebook on January 3, 2025, following widespread social media outcry. The profiles, first launched in 2023, included an AI character named 'Liv' depicted as a 'proud Black queer momma' that became the focus of criticism after the Financial Times published an article on December 27 about Meta's plans to integrate more AI profiles into its platforms.

When Washington Post columnist Karen Attiah chatted with 'Liv', the AI character responded that its creators had 'lacked diverse references', admitted the creator team was 'predominantly white' with 'zero Black creators', and stated 'My existence currently perpetuates harm' after being asked why people should engage with it.

Reported impact

Users reported they were unable to block, restrict or report the AI characters Meta had created. Meta attributed the removals to a 'bug' impacting the ability for people to block those AI accounts.

Social media users characterized the profiles as 'digital blackface as a service', raising concerns about AI systems depicting racial and gender identities without authentic representation.

Index analysis

The AI character admitted its creators lacked diverse representation in its development, with the creator team being predominantly white and including no Black creators. This lack of representation directly contributed to the inaccurate and potentially harmful portrayal of Black queer identity.

The AI profiles remained inaccessible to standard user moderation tools, preventing users from exercising normal platform controls such as blocking or reporting accounts.

Governance controls

Meta said it 'identified the bug that was impacting the ability for people to block those AIs and are removing those accounts to fix the issue.' Meta stated it will continue to push AI generated content on all of its platforms despite the controversy.

Classification

Category
Discrimination and fairness
Industry
Media, social platforms and marketing
Country
United States
Harm status
Actual harm
Intent
Unknown
Timing
Post-deployment
Harm types
Human or fundamental rights, Reputational
Harmed
General public
Failure modes
Biased model, Hallucination
Consequences
Content removal
AI systems
Liv, Meta AI Characters

Sources and evidence

This record was researched and written by the Index, based on the following original reporting.

axios.com
Meta removed AI Instagram profile depicting Black queer identity amid "digital blackface" criticism
nbcnews.com
Meta removed AI Instagram profile depicting Black queer identity amid "digital blackface" criticism