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AII-1002-43159
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Lionsgate Pulls Megalopolis Trailer for AI-Generated Fake Critic Quotes

A trailer for Francis Ford Coppola's film Megalopolis featured negative review quotes that were generated by artificial intelligence and attributed to real critics without their consent. Lionsgate pulled the trailer, apologized, and fired the marketing consultant responsible for the error.

25 August 2024 Β· Eddie Egan Β· Misinformation and synthetic media
25 August 2024
AII-1002-431592 sources ↓
Quick facts
Category
Misinformation and synthetic media
Country
United States
Source
The Verge
Date
25 August 2024
Drafted by
Raidu Incident Detection

What happened

Lionsgate released a trailer for Megalopolis featuring review quotes attributed to film critics including Pauline Kael, with quotes describing Francis Ford Coppola's past films The Godfather as 'sloppy, self-indulgent' and Apocalypse Now as 'an epic piece of trash.'

Investigation revealed the quotes were generated using ChatGPT and did not appear in the actual reviews cited, which often praised the films instead.

Reported impact

Lionsgate pulled the trailer and issued a public apology, stating 'We screwed up. We are sorry' and acknowledging 'an inexcusable error in our vetting process.'

Index analysis

The marketing consultant Eddie Egan, who had worked with Lionsgate leadership for over 20 years, was removed from the movie's marketing team following the discovery that ChatGPT was used to generate the critical quotes without fact-checking.

Governance controls

Lionsgate's vetting and fact-checking process failed to detect that the review quotes were fabricated rather than sourced from actual published criticism.

Classification

Category
Misinformation and synthetic media
Industry
Media, social platforms and marketing
Country
United States
Harm status
Actual harm
Intent
Unintentional
Timing
Post-deployment
Harm types
Reputational, Public interest
Harmed
Business, General public
Failure modes
Fabricated citation, Hallucination
Consequences
Content removal, Public apology
AI systems
ChatGPT

Sources and evidence

This record was researched and written by the Index, based on the following original reporting.

The Verge
AI was responsible for the fake quotes in the Megalopolis trailer
25 August 2024
Euronews English
Marketing consultant fired over controversial 'Megalopolis' trailer
26 August 2024