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AII-1002-42799
ConfirmedA court, a regulator or the organization itself has stated the core facts, or the record cites a court or regulator source.

Lingo Telecom fined $1M for AI-generated Biden deepfake robocalls

Lingo Telecom agreed to pay $1 million to the Federal Communications Commission for transmitting AI-generated robocalls that mimicked President Biden's voice to New Hampshire voters during the Democratic primary election in January 2024. The calls falsely claimed that voting in the primary would prevent general election participation. The incident prompted increased FCC focus on AI transparency and caller authentication standards.

21 January 2024 Β· Lingo Telecom Β· Misinformation and synthetic media
21 January 2024
AII-1002-427997 sources ↓
Quick facts
Category
Misinformation and synthetic media
Country
United States
Source
The Verge
Date
21 January 2024
Drafted by
Raidu Incident Detection

What happened

In January 2024, robocalls were transmitted to voters in New Hampshire with an AI-generated voice mimicking U.S. President Joe Biden. The calls falsely stated that voting in the Democratic primary would preclude participation in the general election. The sender information was falsified to appear to come from a Democratic political committee.

Reported impact

The fraudulent calls were sent to thousands of voters in New Hampshire during the Democratic primary election period. The incident raised concerns about the potential misuse of AI in elections and democracy.

Index analysis

Political consultant Steve Kramer was identified as the originator of the calls and faced a proposed $6 million FCC fine. Lingo Telecom, the voice service provider that transmitted the calls, agreed to pay a $1 million fine and to implement a program to verify the trustworthiness of customers using its networks.

Governance controls

The FCC stated that clear caller ID authentication and transparency about AI usage are needed. The FCC chair emphasized that if AI is being used, it should be made clear to consumers, citizens and voters who encounter it.

Classification

Category
Misinformation and synthetic media
Industry
Government, security and defence
Country
United States
Harm status
Actual harm
Intent
Intentional
Timing
Post-deployment
Harm types
Public interest
Harmed
General public
Failure modes
Manipulation or dark pattern, Voice clone
Consequences
Fine or settlement, Regulatory investigation
AI systems
AI voice generation system
Regulations
FCRA (enforcement)

Sources and evidence

This record was researched and written by the Index, based on the following original reporting.

The Verge
Telecom involved in Biden deepfake robocall fined $1 million
21 August 2024
Yahoo
Texas telecom company fined $1M for deepfake Biden calls discouraging New Hampshire voters
21 August 2024
Daily Mail Online
Company that sent AI calls mimicking Joe Biden to New Hampshire...
21 August 2024
Devdiscourse
AI-Driven Deceptive Political Calls: Company Agrees to $1M Fine | Politics
21 August 2024
U.S. News & World Report
Lingo Telecom Agrees to $1 Million Fine Over AI-Generated Biden Robocalls
21 August 2024
Washington Examiner
Company that transmitted Biden deepfake robocall fined $1 million - Washington Examiner
21 August 2024
dailysabah.com
Lingo Telecom fined $1M for AI-generated Biden deepfake robocalls