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AII-1000-80143
AllegedThe record is a lawsuit, complaint or accusation that has not been decided.

Italian Class Action Lawsuit Alleges Meta and TikTok Algorithms Linked to Child's Suicide

The mother of a 12-year-old girl who died in February 2024 filed Italy's first civil class action lawsuit against Meta and TikTok, alleging the platforms' recommendation algorithms promoted increasingly dark content including self-harm material and contributed to her death. The case, involving about ten families and brought before the Milan Tribunal in May 2026, seeks suspension of unverified minor accounts and cessation of aggressive algorithmic profiling.

February 2024 Β· Meta Β· Safety and wellbeing
February 2024
AII-1000-801434 sources ↓
Quick facts
Category
Safety and wellbeing
Country
Italy
Source
Avvenire
Date
February 2024
Drafted by
Raidu Incident Detection

What happened

Rossella Ugues, a 12-year-old girl, died by suicide in February 2024 after six months of viewing increasingly dark content on Instagram and TikTok, including material about depression, self-harm, and gothic imagery.

Her mother, Irene Roggero, and approximately ten other families filed an injunctive action at the Milan Tribunal against Meta and TikTok in May 2026, represented by Moige and law firm Ambrosio & Commodo. The plaintiffs allege the algorithms recommended increasingly harmful content and that Rossella used hidden Instagram and TikTok accounts, circumventing parental controls.

Reported impact

Irene Roggero described the six-month period as "like a fulminant disease," with her family "unarmed" to intervene. After her daughter's death, the parents discovered she had progressed from writing about emotional distress to seeking images celebrating depression and broken youth.

Index analysis

The plaintiffs estimate millions of children aged 7 to 14 are active on both platforms with false or unverified data. Internal Meta emails referenced in the proceedings allegedly show Mark Zuckerberg was informed that 3% of minors manifest problems but responded that this represents millions globally.

Governance controls

The lawsuit requests suspension of all minor accounts until platforms adopt effective age verification systems using electronic documents, cessation of aggressive algorithmic profiling, and introduction of warning labels similar to those on cigarette packages.

According to the plaintiffs' counsel, current systems lack real age verification, allowing children to create accounts with false information and bypass parental controls.

Classification

Category
Safety and wellbeing
Industry
Media, social platforms and marketing
Country
Italy
Harm status
Actual harm
Intent
Unknown
Timing
Unknown
Harm types
Physical death, Psychological, Human or fundamental rights
Harmed
Children
Failure modes
Unsafe recommendation
Consequences
Litigation
AI systems
Instagram Feed Algorithm, TikTok Recommendation Algorithm
Regulations
GDPR (cited)

Sources and evidence

This record was researched and written by the Index, based on the following original reporting.

Avvenire
"Mia figlia, suicida a soli 12 anni". L'orrore dietro la prima causa civile italiana a Meta e TikTok
14 May 2026
Fanpage
Sospendere tutti gli account fino a vera verifica dell'etΓ ": al via a Milano la class action contro Meta e TikTok
14 May 2026
lastampa.it
La madre di una 12enne morta suicida e la causa a Meta e TikTok: "L'algoritmo la spingeva verso il buio"
14 May 2026
ilmessaggero.it
Italian Class Action Lawsuit Alleges Meta and TikTok Algorithms Linked to Child's Suicide