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AII-1002-45049
ReportedReported by fewer than three independent publishers, with no official finding.

iOS 18.1 Beta Causes Siri to Fail for Some iPhone Users

Some iPhone users reported that Siri became unresponsive after installing iOS 18.1 beta, encountering error messages and repeated failures even after reconnecting to Wi-Fi. The root cause was unclear but attributed to potential bugs in the beta version.

12 September 2024 · Apple · Reliability and hallucination
12 September 2024
AII-1002-450492 sources ↓
Quick facts
Organization
Apple (subject)
Category
Reliability and hallucination
Country
China
Source
ZOL手机频道
Date
12 September 2024
Drafted by
Raidu Incident Detection

What happened

Some iPhone users reported that after installing iOS 18.1 beta, Siri became unresponsive and stopped working. Users encountered error messages and 'Siri not available' notifications when attempting to use the assistant.

After connecting to Wi-Fi, Siri would briefly respond but then stop functioning again. Even after devices had successfully completed 99% of the update process, Siri would resume not responding.

Reported impact

Users reported difficulty using Siri as a voice assistant due to the failures. Some users attempted to disable Apple Intelligence features to restore temporary functionality.

Index analysis

The root cause of Siri's failure was unclear at the time of reporting. The issue was attributed to potential bugs or instability within the iOS 18.1 beta version rather than a widespread permanent problem.

Governance controls

Beta testers installing the iOS 18.1 beta received no advance warning of the Siri failure issue. Some users reported that disabling Apple Intelligence features temporarily restored Siri functionality, suggesting a workaround existed.

Classification

Organization
Apple (subject)
Category
Reliability and hallucination
Industry
Consumer services
Country
China
Harm status
Actual harm
Intent
Unintentional
Timing
Post-deployment
Harmed
Consumers
AI systems
Siri

Sources and evidence

This record was researched and written by the Index, based on the following original reporting.

ZOL手机频道
部分iPhone用户反映Siri突然停止工作,原因未知
13 September 2024
中关村在线
别着急 网友升级iOS 18.1后遇到这个大麻烦 前景注意
13 September 2024