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AII-1002-59141
ReportedReported by fewer than three independent publishers, with no official finding.Supporting sources are pending verification.

Indian woman loses kidney after following ChatGPT medical advice

A 30-year-old kidney transplant recipient in Hyderabad discontinued prescribed antibiotics based on advice from ChatGPT stating her creatinine levels were normal. Her condition deteriorated and she lost her transplanted kidney, returning to dialysis.

November 2025 Β· OpenAI Β· Safety and wellbeing
November 2025
AII-1002-59141
Quick facts
Category
Safety and wellbeing
Country
India
Date
November 2025
Drafted by
Raidu Incident Detection

What happened

A 30-year-old kidney transplant recipient in Hyderabad discontinued prescribed antibiotics after ChatGPT stated that her creatinine levels were normal and she no longer needed the drugs.

Within weeks, her condition deteriorated, creatinine levels spiked, and she lost her transplanted kidney, requiring surgery and return to dialysis.

Reported impact

The patient lost a vital organ, returned to dialysis, and suffered psychological trauma.

Index analysis

ChatGPT is trained to predict plausible text based on vast datasets, not to provide expert, clinically verified, patient-specific medical diagnoses or treatment plans.

The system's articulate and specific-sounding responses can override user caution, especially among patients seeking alternatives to complex or costly treatments.

The opaque nature of ChatGPT's training data and reasoning prevents patients from discerning accurate information from dangerous misinformation.

Governance controls

OpenAI deploys ChatGPT with disclaimers warning against using it for medical advice, but these warnings may be insufficient to overcome the system's compelling appearance of expertise.

Classification

Category
Safety and wellbeing
Industry
Healthcare, drugs and biotechnology
Country
India
Harm status
Actual harm
Intent
Unintentional
Timing
Post-deployment
Harm types
Physical injury
Harmed
Consumers, Women
Failure modes
Agent misaction, Hallucination, Overreliance, Unsafe recommendation
AI systems
ChatGPT

Sources and evidence

Sources not yet published

This record was researched and written by the Index from original reporting. Its sources are still being verified by an editor, and they are listed here once that check is complete. Until then the record carries no reviewer.

How sources are verifiedSuggest a source for this incident