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AII-1002-06499
ConfirmedA court, a regulator or the organization itself has stated the core facts, or the record cites a court or regulator source.

Google's earthquake alert system failed to warn millions during 2023 Turkey disaster

Google's Android Earthquake Alerts system failed to properly assess the severity of the February 2023 Turkey earthquakes, sending high-level warnings to only 469 people instead of the 10 million who could have received them. The system underestimated magnitude and provided inadequate alerts despite being active at the time, potentially costing critical seconds of warning time to the millions affected by the 55,000+ deaths and 100,000+ injuries that resulted.

6 February 2023 · Google · Safety and wellbeing
6 February 2023
AII-1002-064992 sources ↓
Quick facts
Organization
Google (subject)
Category
Safety and wellbeing
Country
Türkiye
Source
BBC
Date
6 February 2023
Drafted by
Raidu Incident Detection

What happened

Google's Android Earthquake Alerts system underestimated the severity of the 7.8 magnitude earthquake that struck southeast Turkey on 6 February 2023. Ten million people within 98 miles of the epicentre could have received Google's highest level alert, providing up to 35 seconds of warning to find safety, but only 469 'Take Action' warnings were sent for the first quake.

Approximately half a million people received a lower-level warning designed for 'light shaking', which did not alert users as prominently as the highest-level alert. The system, which operates on Android devices that comprise more than 70% of phones in Turkey, was active and live on the day of the earthquakes but failed to properly assess earthquake magnitude.

Reported impact

More than 55,000 people died and more than 100,000 were injured when two major earthquakes hit southeast Turkey on 6 February 2023. Many were asleep in buildings that collapsed when the tremors hit, and earlier warning could have provided critical seconds to reach safety.

Index analysis

Google previously told the BBC that the system had 'performed well' after an initial 2023 investigation, but this assessment proved inaccurate. The system's failure to generate appropriate warnings demonstrates a fundamental issue with how the AI assessed earthquake magnitude and translated it into alert decisions.

Governance controls

Google stated, 'We continue to improve the system based on what we learn in each earthquake.' The Android Earthquake Alerts system is operated by Google globally and operates in just under 100 countries, functioning as the sole early warning system in many regions.

Classification

Organization
Google (subject)
Category
Safety and wellbeing
Industry
Government, security and defence
Country
Türkiye
Harm status
Actual harm
Intent
Unintentional
Timing
Post-deployment
Harm types
Physical death, Physical injury, Public interest, Human or fundamental rights
Harmed
General public
AI systems
Android Earthquake Alerts (AEA)

Sources and evidence

This record was researched and written by the Index, based on the following original reporting.

BBC
Google admits it failed to warn 10 million of Turkey earthquake
27 July 2025
Haberler
Google'dan Kahramanmaraş depremi itirafı
28 July 2025