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AII-1002-44519
ReportedReported by fewer than three independent publishers, with no official finding.

ESPN AI-Generated Soccer Recap Omits Alex Morgan's Final Match

ESPN's AI system generated a match recap that omitted any mention of soccer legend Alex Morgan's final professional game on September 8, 2024, including the emotional farewell moment. The recap was corrected after being flagged by media observers.

8 September 2024 ยท ESPN ยท Reliability and hallucination
8 September 2024
AII-1002-44519View source โ†—
Quick facts
Category
Reliability and hallucination
Country
United States
Source
awfulannouncing.com
Date
8 September 2024
Drafted by
Raidu Incident Detection

What happened

ESPN's Generative AI Services produced a 215-word post-match recap of a National Women's Soccer League game between San Diego Wave and North Carolina Courage on September 8, 2024, posted at 8:52 p.m. ET. The recap omitted any mention of Alex Morgan, the two-time World Cup winner and Olympic gold medalist who played her final professional match that day, including the emotional moment when she removed her cleats at midfield and waved to the crowd.

ESPN stated that 'each AI-generated recap will be reviewed by a human editor to ensure quality and accuracy.' The recap was updated on September 9 at 8:59 a.m. ET to include a mention of Morgan.

Reported impact

The omission meant readers of the recap would not learn that Morgan played her final match or understand the significance of her departure from professional soccer. The recap did mention another San Diego player, Kennedy Wesley, as the standout performer.

Index analysis

The AI-generated recap accurately reported the match outcome and goal scorers but failed to identify or contextualize a major storylineโ€”the retirement of a prominent athleteโ€”despite the match being simulcast across multiple networks and the moment being widely documented.

Governance controls

ESPN indicated that human editors review AI-generated recaps for quality and accuracy before publication. The gap between the initial publication and subsequent correction suggests the review process did not catch the omission of Morgan.

Classification

Category
Reliability and hallucination
Industry
Media, social platforms and marketing
Country
United States
Harm status
Actual harm
Intent
Unintentional
Timing
Post-deployment
Harm types
Reputational
Harmed
Women
AI systems
ESPN Generative AI Services

Sources and evidence

This record was researched and written by the Index, based on the following original reporting.

awfulannouncing.com
ESPN AI-Generated Soccer Recap Omits Alex Morgan's Final Match