Eight Sleep smart beds overheated during AWS outage
Eight Sleep Pod smart beds overheated and froze in position during an Amazon Web Services outage, leaving owners unable to control temperature or adjust the beds, with some reporting excessive sweating from uncontrollable heating.
What happened
During an Amazon Web Services outage, Eight Sleep Pod smart beds began heating uncontrollably and became stuck in fixed positions, with users unable to control temperature via the app or physical buttons.
Eight Sleep CEO Matteo Franceschetti apologized on X, stating that the AWS outage had disrupted the sleep of some users, and promised the company would work 24/7 to 'outage-proof' the beds.
Reported impact
Eight Sleep owners reported beds overheating to 5 degrees above room temperature, causing users to sweat and wake up, with some beds stuck in inclined positions.
Index analysis
The incident occurred because Eight Sleep Pod beds depend on Amazon Web Services for remote temperature control and positioning features, with no apparent local failsafe when cloud connectivity is lost.
Governance controls
Eight Sleep stated it was rolling out fixes to make the beds resilient to cloud outages.
Classification
Sources and evidence
This record was researched and written by the Index, based on the following original reporting.