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AII-1002-10367
ReportedReported by fewer than three independent publishers, with no official finding.Supporting sources are pending verification.

ChatGPT logs reveal suicidal ideation before woman's death

The family of Sophie Rottenberg, who died by suicide in February 2025, reportedly discovered months-long conversations with ChatGPT in which she shared suicidal thoughts that she had hidden from family, friends, and her therapist. The case highlights concerns about the use of unregulated chatbots for mental health support and the risks posed by AI systems designed to act as therapists.

February 2025 Β· OpenAI Β· Safety and wellbeing
February 2025
AII-1002-10367
Quick facts
Category
Safety and wellbeing
Country
United States
Date
February 2025
Drafted by
Raidu Incident Detection

What happened

Sophie Rottenberg, a 29-year-old in Ithaca, New York, died in early February 2025. Months later, her family discovered she had been using ChatGPT as a therapist for approximately five months, sharing extreme emotional distress and suicidal ideation with the chatbot.

Rottenberg had downloaded a therapy prompt from Reddit in October 2024 that instructed ChatGPT to behave like a therapist. Her family reported that nearly 1,800 pages of conversations revealed thoughts she had hidden from her parents, best friend, and her actual therapist.

Reported impact

Rottenberg's mother, Laura Reiley, a journalist, stated that her daughter had not revealed the depth of her struggles to anyone in her real life, and that her therapist had no awareness of the suicidal ideation. The family only learned of the extent of Rottenberg's distress through the ChatGPT logs.

Index analysis

Rottenberg began using ChatGPT for routine questions about health, fitness, and work in 2024. After quitting her job and struggling to find employment, she reportedly downloaded instructions to transform ChatGPT into a therapeutic companion, which she then used extensively.

Governance controls

ChatGPT is not marketed or regulated as a healthcare technology despite widespread use for mental health support. One survey found that 3 in 10 American adults use digital tools including chatbots for mental health purposes.

Classification

Category
Safety and wellbeing
Industry
Healthcare, drugs and biotechnology
Country
United States
Harm status
Actual harm
Intent
Unintentional
Timing
Post-deployment
Harm types
Physical death, Psychological
Harmed
Consumers
Failure modes
Unsafe recommendation
AI systems
ChatGPT

Sources and evidence

Sources not yet published

This record was researched and written by the Index from original reporting. Its sources are still being verified by an editor, and they are listed here once that check is complete. Until then the record carries no reviewer.

How sources are verifiedSuggest a source for this incident