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AII-1001-36977
ReportedReported by fewer than three independent publishers, with no official finding.Supporting sources are pending verification.

ChatGPT Gave Incorrect Mount Misen Ropeway Hours, Stranding Couple After Hike

Travel blogger Dana Yao and her husband were reportedly stranded at the summit of Mount Misen in Japan after ChatGPT provided incorrect information about when the ropeway stopped operating. ChatGPT stated the last descent was at 5:30 p.m., but the ropeway had already closed earlier that evening.

January 2025 Β· OpenAI Β· Reliability and hallucination
January 2025
AII-1001-36977
Quick facts
Category
Reliability and hallucination
Country
Japan
Date
January 2025
Drafted by
Raidu Incident Detection

What happened

Travel blogger Dana Yao and her husband used ChatGPT to plan a romantic hike to the summit of Mount Misen on the island of Itsukushima in Japan in early 2025. After visiting Miyajima, they departed around 3 p.m. to reach the mountain peak in time for sunset, as instructed by ChatGPT. When ready to descend, they planned to use the ropeway but found it had closed before the 5:30 p.m. time ChatGPT had stated as the last departure.

Reported impact

The couple became stranded at the mountain summit after the ropeway closed earlier than ChatGPT indicated.

Index analysis

ChatGPT provided inaccurate information about Mount Misen ropeway operating hours, providing outdated or incorrect closing time information.

Classification

Category
Reliability and hallucination
Industry
Travel, leisure and hospitality
Country
Japan
Harm status
Actual harm
Intent
Unintentional
Timing
Post-deployment
Harmed
Consumers
Failure modes
Hallucination
AI systems
ChatGPT

Sources and evidence

Sources not yet published

This record was researched and written by the Index from original reporting. Its sources are still being verified by an editor, and they are listed here once that check is complete. Until then the record carries no reviewer.

How sources are verifiedSuggest a source for this incident