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AII-1002-42167
AllegedThe record is a lawsuit, complaint or accusation that has not been decided.

ChatGPT falsely claimed Norwegian user murdered his children

A Norwegian man filed a complaint after ChatGPT generated false information claiming he had murdered his two sons and received a 21-year prison sentence, despite being a private citizen with no criminal record. The response contained some accurate details like his hometown and number of children, which made the fabricated claims more credible.

15 August 2024 Β· OpenAI Β· Reliability and hallucination
15 August 2024
AII-1002-421672 sources ↓
Quick facts
Category
Reliability and hallucination
Country
Norway
Source
abc.net.au
Date
15 August 2024
Drafted by
Raidu Incident Detection

What happened

Arve Hjalmar Holmen, a Norwegian private citizen with no public profile, asked ChatGPT 'Who is Arve Hjalmar Holmen?' and received a response claiming he was a Norwegian individual who had murdered two sons aged 7 and 10 who were found dead in a pond near Trondheim in December 2020, and that he received a 21-year prison sentence for the murders.

The false response contained accurate details about Holmen including his hometown, the number of his children, and the age gap between his sons, which made the fabricated claims appear credible.

Reported impact

Holmen said in his complaint that he was 'deeply troubled' by the false outputs, which could have harmful effects if they were reproduced or leaked in his community or hometown.

Holmen has never been accused or convicted of any crime and is a conscientious citizen.

Index analysis

ChatGPT presents a disclaimer at the bottom of its interface stating the chatbot may produce false results and to 'check important info', but a Noyb lawyer said this is insufficient, stating 'You can't just spread false information and in the end add a small disclaimer saying that everything you said may just not be true.'

Governance controls

Noyb filed a complaint to the Norwegian Data Protection Authority on Holmen's behalf claiming the answer was defamatory and breaks European data protection rules.

The complaint alleged that ChatGPT's response violated accuracy provisions within GDPR and asked the Norwegian watchdog to order OpenAI to adjust its model to eliminate inaccurate results relating to Holmen and to impose a fine on the company.

Classification

Category
Reliability and hallucination
Industry
General or personal use
Country
Norway
Harm status
Actual harm
Intent
Unintentional
Timing
Post-deployment
Harm types
Reputational, Psychological, Human or fundamental rights
Harmed
Consumers
Failure modes
Hallucination, Fabricated citation, Agent misaction
Consequences
Regulatory investigation
AI systems
ChatGPT
Regulations
GDPR (cited)

Sources and evidence

This record was researched and written by the Index, based on the following original reporting.

abc.net.au
ChatGPT falsely claimed Norwegian user murdered his children
theguardian.com
ChatGPT falsely claimed Norwegian user murdered his children