ChatGPT experiences global outage on December 26, 2024
ChatGPT and OpenAI's Sora service experienced a global outage on December 26, 2024, affecting users across multiple countries. OpenAI confirmed the high error rates and attributed the issue to an upstream provider while investigating.
What happened
On December 26, 2024, ChatGPT and the Sora text-to-video service experienced a global outage affecting users in the United States, Kazakhstan, Ukraine, Netherlands, Germany, Poland, and Finland.
Users reported that ChatGPT was loading but unable to respond to queries, with some seeing 'internal server error' messages. OpenAI confirmed the outage, stating that ChatGPT, its API, and Sora were operating 'with a high number of errors.'
OpenAI stated that the problem was 'caused by an upstream provider' and that the company was investigating and working to resolve the issue.
Classification
Sources and evidence
Sources not yet published
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