Skip to content
Submit incident
AII-1002-67889
Under investigationA regulator, court or police has opened a formal inquiry and reached no finding yet.

Canada's Competition Bureau investigates algorithmic rent-setting by landlords

Canada's federal Competition Bureau is investigating whether landlords are using algorithmic pricing software to coordinate rental rates instead of competing on price. The probe was triggered by a US Department of Justice lawsuit against RealPage Inc. alleging it enables landlords to collude and inflate rents.

17 February 2025 Β· RealPage Inc. Β· Governance, accountability and labour
17 February 2025
AII-1002-678892 sources ↓
Quick facts
Category
Governance, accountability and labour
Country
Canada
Source
Winnipeg Free Press
Date
17 February 2025
Drafted by
Raidu Incident Detection

What happened

Canada's federal Competition Bureau confirmed in February 2025 that it is investigating the use of algorithmic pricing in the country's home rental market. The probe targets practices that allow landlords to use software to track competitors' rental rates and set prices accordingly rather than competing on lower rates.

The investigation was prompted by a U.S. Department of Justice lawsuit filed in August 2024 against RealPage Inc., a Texas-based company. The DOJ alleged that RealPage's software allows landlords to submit competitive information including lease terms, rental rates and occupancy data, which the algorithm uses to provide pricing recommendations based on rivals' data.

Reported impact

Canadian politicians and renter advocates have stated that the pricing practice is inflating monthly rents. The DOJ lawsuit alleged the RealPage software enables landlords to 'sidestep vigorous competition to win renters' business.'

Index analysis

In January 2025, the DOJ added six more real estate companies to its case, including firms with operations in Canada or connections to Canadian pension funds, such as Cushman & Wakefield.

Governance controls

The Competition Bureau stated it would take action if it found evidence of activities that could raise concerns under Canadian law, though no findings have been made at this stage.

Classification

Category
Governance, accountability and labour
Industry
Real estate
Country
Canada
Harm status
Potential harm
Intent
Unknown
Timing
Unknown
Harm types
Economic or property
Harmed
Consumers
Failure modes
Manipulation or dark pattern
Consequences
Regulatory investigation
AI systems
RealPage algorithmic pricing software

Sources and evidence

This record was researched and written by the Index, based on the following original reporting.

Winnipeg Free Press
Competition Bureau says it's probing whether landlords are using AI to set rents
17 February 2025
The Globe and Mail
Competition Bureau probes real estate companies' use of software to help set rents
18 February 2025