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AII-1001-88757
ConfirmedA court, a regulator or the organization itself has stated the core facts, or the record cites a court or regulator source.

BMW plunges from unfinished Indonesian tollway following Google Maps directions

A black BMW sedan drove off an incomplete tollway in Gresik, Indonesia after following Google Maps navigation to a road that had not yet opened, falling 10 meters. The incident occurred on April 5, 2025, when the vehicle entered a closed section of the Krian-Bunder tollway that was blocked with concrete barriers but still appeared as an active route on the mapping application.

5 April 2025 Β· Google Β· Safety and wellbeing
5 April 2025
AII-1001-887572 sources ↓
Quick facts
Category
Safety and wellbeing
Country
Indonesia
Source
viva.co.id
Date
5 April 2025
Drafted by
Raidu Incident Detection

What happened

A black BMW sedan with license plate P 0805 INI fell 10 meters from the unfinished Krian-Bunder tollway at KM 27 of the KLBM Dr. Wahidin Kebomas section in Gresik on the night of Saturday, April 5, 2025.

The vehicle entered a closed section of the tollway that had not yet been completed or connected after following directions from Google Maps, despite the uncompleted road being blocked with concrete water barriers.

Reported impact

The incident was a single-vehicle accident that resulted in the BMW plunging from the unfinished tollway.

Index analysis

Polres Gresik traffic officials indicated that vehicle users often become lost because of weak internet connectivity affecting routing, or when the application provides alternative routes during heavy traffic that take longer to traverse.

Google Maps provides information on location, route planning, and traffic conditions, but not all roads shown in its routes are accurate, and users have reportedly become lost and died from inaccurate information provided by the application.

Classification

Category
Safety and wellbeing
Industry
Mobility and autonomous vehicles
Country
Indonesia
Harm status
Actual harm
Intent
Unintentional
Timing
Post-deployment
Harmed
Consumers
Consequences
None recorded
AI systems
Google Maps

Sources and evidence

This record was researched and written by the Index, based on the following original reporting.

viva.co.id
Daftar Dosa Google Maps Bikin Pengguna Mobil Kecelakaan hingga Tewas
9 April 2025
KOMPAS.com
Mobil BMW Terjun dari Tol Krian-Gresik, Bisakah Pengemudi Menggugat Google Maps?
10 April 2025