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AII-1002-52643
AllegedThe record is a lawsuit, complaint or accusation that has not been decided.

Billionaire accuses ByteDance platforms of spreading misinformation targeting him

Zhong Shanshan, China's second-richest person, publicly demanded that ByteDance founder Zhang Yiming apologize for misinformation spread on Douyin and Toutiao that he says damaged his reputation and that of his beverage company Nongfu Spring following nationalist criticism of the company's packaging.

20 November 2024 Β· ByteDance Β· Misinformation and synthetic media
20 November 2024
AII-1002-526432 sources ↓
Quick facts
Category
Misinformation and synthetic media
Country
China
Source
Yahoo! Finance
Date
20 November 2024
Drafted by
Raidu Incident Detection

What happened

Zhong Shanshan, China's second-richest person and founder of beverage company Nongfu Spring, made a public speech on Wednesday in Jiangxi province demanding an apology from ByteDance founder Zhang Yiming for allowing misinformation to spread on platforms Douyin and Toutiao.

Zhong and his company became targets of online nationalist trolls earlier in 2024 over the perceived Japanese styling of Nongfu Spring's packaging, triggering a boycott. Zhong requested that Douyin and Toutiao remove content that "hurts and slanders" him and asked ByteDance to disclose its content recommendation algorithm.

Reported impact

Zhong stated that misinformation spread on ByteDance's social media platforms damaged his reputation. He said that internet platforms, when left unchecked, bring more harm than any other entities.

Index analysis

Zhong is the first businessman to openly point the finger at online platforms for their role in fermenting nationalist passions, amid broader debate about the responsibility of government, opinion leaders, the public and social media in the attack campaigns.

Governance controls

Zhong requested that Toutiao and Douyin not use the 'safe harbour principle' to sidestep their responsibility and asked ByteDance to disclose its content recommendation algorithm. ByteDance declined to comment.

Classification

Category
Misinformation and synthetic media
Industry
Media, social platforms and marketing
Country
China
Harm status
Actual harm
Intent
Unknown
Timing
Unknown
Harm types
Reputational, Economic or property
Harmed
Business
Failure modes
Content moderation failure
Consequences
None recorded
AI systems
Douyin, Toutiao

Sources and evidence

This record was researched and written by the Index, based on the following original reporting.

Yahoo! Finance
China's second-richest man demands apology from ByteDance founder over online attacks
21 November 2024
Dimsum Daily
China's second-richest calls for apology from ByteDance CEO over damaging misinformation
21 November 2024
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