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AII-1002-45581
Well documentedThree or more independent publishers report the core facts.

AITO M5 Test Drive Crash Injures Customer During Autonomous Driving Demo

A test drive of an AITO M5 in Xiangyang, China resulted in a crash when the sales personnel demonstrating the vehicle's intelligent driving function removed both hands from the steering wheel. The vehicle collided with a turning bus, injuring the customer and a companion. The system reportedly engaged braking when the vehicles were 7 meters apart, but not quickly enough to prevent the collision.

19 September 2024 · AITO · Safety and wellbeing
19 September 2024
AII-1002-455818 sources ↓
Quick facts
Category
Safety and wellbeing
Country
China
Source
app.myzaker.com
Date
19 September 2024
Drafted by
Raidu Incident Detection

What happened

On September 19, 2024, a customer and companion test drove an AITO M5 at an AITO authorized user center in Xiangyang, Hubei Province, China. During the demonstration, sales personnel activated the intelligent driving function and removed both hands from the steering wheel.

A bus ahead turned left to make a U-turn. The sales personnel did not perform emergency braking in response. The M5 collided with the bus.

Reported impact

The customer was treated at Xiangyang City Chinese-Western Combined Hospital with diagnoses of muscle strain with qi stagnation and blood stasis (Chinese medicine), and ear injury, inner ear concussion, traumatic tinnitus, and soft tissue damage in multiple body areas (Western medicine). The customer was discharged and recuperating at home as of the report date.

The customer's companion was also injured and received treatment at the same facility.

Index analysis

According to back-end data reviewed by the customer, the vehicle was traveling at approximately 50 kilometers per hour and the system initiated braking when it detected the bus was 7 meters away. The braking action was insufficient to prevent collision.

Governance controls

AITO center staff accompanied the injured customers to the hospital for treatment and, after negotiation, offered to arrange treatment at a higher-level medical facility.

Classification

Category
Safety and wellbeing
Industry
Mobility and autonomous vehicles
Country
China
Harm status
Actual harm
Intent
Unintentional
Timing
Post-deployment
Harm types
Physical injury, Human or fundamental rights
Harmed
Consumers
Failure modes
Unsafe autonomous behaviour, Overreliance
AI systems
AITO M5 Intelligent Driving

Sources and evidence

This record was researched and written by the Index, based on the following original reporting.

app.myzaker.com
男子称试驾问界M5撞上公交车:销售人员演示智驾功能,双手离开方向盘
19 September 2024
中华网科技公司
用户试乘问界M5出事故受伤 自动驾驶功能受质疑_中华网
19 September 2024
新浪财经
问界M5销售开车演示智驾,不料撞上公交车!涉事门店回应
19 September 2024
m.163.com
销售开车演示智驾,不料问界M5撞上公交车_手机网易网
19 September 2024
驱动之家
试驾问界M5发生车祸致顾客受伤 销售开车曾双手离开方向盘:官方回应正处理
19 September 2024
新浪新闻中心
男子称试驾问界M5撞上公交车:销售人员演示智驾功能,双手离开方向盘
19 September 2024
k.sina.com.cn
试驾问界M5车祸致顾客受伤,销售双手离盘引争议:官方称正处理
20 September 2024
3g.china.com
AITO M5 Test Drive Crash Injures Customer During Autonomous Driving Demo